Privacy policy

1. Introduction

Copper Security operates as a licensed private security company headquartered in San Antonio, Texas at 14603 Huebner Rd, Bldg 8, San Antonio, TX 78230 (Texas Private Security Bureau License #C-32310401). We provide armed and unarmed security officers, off-duty law enforcement, mobile patrol, event security, fire watch, and customized security programs to commercial clients.

This Privacy Policy outlines how Copper Security collects, uses, protects, and maintains personal and facility information submitted through our website and related communications.

2. Information we collect

When you interact with our website, request a security assessment, or submit an inquiry, we collect details necessary to evaluate and address your requirements. Information collected directly from you includes:

• Full name, company name, and job title
• Email address and telephone number
• Facility and property information (such as location type, operational square footage, current security setup, and specific site vulnerabilities relevant to security assessments)
• Any notes, specifications, or scheduling details submitted in contact forms

3. How we use your information

Copper Security uses the information gathered strictly for legitimate operational and business purposes, including:

• Reviewing, structuring, and delivering custom security assessments and commercial quotes
• Responding directly to inquiries, appointment requests, or dispatch consultations
• Communicating with facility directors and property managers about requested security programs
• Maintaining business records and complying with regulatory obligations in the State of Texas

4. No sale of personal data

Copper Security does not sell, rent, lease, or trade personal data or facility details to third parties or data brokers under any circumstances.

5. Sharing of information

Your personal and facility information is shared strictly on a need-to-know basis. Recipients are limited to:

• Authorized employees, supervisory staff, and licensed personnel who require access to quote or execute your security operations
• Vetted contractors and technical service providers who assist our core digital operations under confidentiality commitments
• Law enforcement or regulatory authorities when mandatory under applicable federal, state, or local statutory requirements

6. Data retention and security

We retain client inquiries, assessment records, and contact records only as long as necessary to satisfy commercial service needs and state statutory standards.

Copper Security maintains reasonable physical, administrative, and technological safeguards designed to prevent unauthorized access, alteration, disclosure, or destruction of data in our care.

7. Your rights and choices

You may contact us at any time to review, modify, or request deletion of personal details provided through our online assessment or contact forms. We will verify and respond to all formal requests within a reasonable timeframe.

8. Contact us

If you have questions regarding this Privacy Policy, your submitted data, or our security practices, contact our administrative team:

9. Changes to this policy

Copper Security may modify or update this Privacy Policy periodically to reflect changes in business operations or legal guidelines. The "Last updated" date at the top of this page indicates the effective date of any revision.